F.A.Q.'s
Why Pacuzzi?
Pacuzzi was invented to revolutionize the way you heat or cook food, using the power of steam in your skillet to maintain quality and taste at the speed of a microwave. Skip the microwave and preserve the integrity of your meals with Pacuzzi. Say goodbye to long oven wait times and let steam refresh your food, delivering fresh, delicious meals every time. Choose Pacuzzi for a healthier cooking option without the need for oil and make every meal fresher and better!
How to Pacuzzi
What is Pacuzzi made of?
Made of 100% Platinum food grade Silicone - Free of PBA, PBS, Phthalates, PFOS, PFOA, PTFE, contains no fillers and is 100% Plastic FREE.
Will Pacuzzi work in every pan?
Pacuzzi was designed to work with all non-porous pans but currently designed to work best with 12-inch pans.
Is Pacuzzi safe?
Pacuzzi is the safest method of reheating your foods - safer than a Microwave, safer than cooking in pans with PFAS, and even safer than cooking inside most air fryers.
What will Pacuzzi do to my food?
Pacuzzi uses the power of steam to inject moisture back into your food. Using a Pacuzzi to reheat leftovers, tv-dinners, or premade foods helps to maintain moisture, improve texture, preserve nutrients, and avoid the degradation often caused by other reheating methods. It offers a convenient, healthy, and effective way to revive and enjoy your leftovers as if they were freshly made.
How does Pacuzzi work?
With just 2 ounces of water, the Pacuzzi™ generates and circulates up to 20 minutes of hot steam inside your pan, infusing your food with moisture that enhances flavors and aromas so good you'll never believe it was last night's leftovers. Delicious!
How long does it take to cook with Pacuzzi?
Pacuzzi is designed to work at near microwave speeds to reheat your foods. 2 ounces of water gives you up to 8-16 minutes of steam. For example Reheating pizza takes approximately 4 minutes. See here for more information on cookings times using a Pacuzzi.
What makes the Pacuzzi™ different from other reheating methods?
Simple: Traditional reheating methods fail to restore the fresh taste we love. Basic air fryers are only good for air frying. Conventional ovens further dry out our food. Microwaves alter our food at a molecular level, changing its texture and taste. Pacuzzi’s steaming technology cooks from above with steam and heats from below with the pan, rehydrating, revitalizing, and restoring food to its original quality and taste, all at microwave speeds.
What is the Bakers Mat?
The Bakers Mat is a food-grade silicone baking mat designed to be used with the Pacuzzi for reheating Heat-and-EAT meals or Tv Dinners right inside your pan or electric skillet! Check it out here
Will the Pacuzzi mat fit inside my pan?
The Pacuzzi Mat is designed to fit inside a 12" pan.
Usage
How do I use a Pacuzzi Silicone Skillet Steamer?
Just Press Pacuzzi into your skillet, Pour in 1-2 ounces of water, Insert your food and cover with a lid and let Pacuzzi do it's Magic! Let the power of Steam transform your cooking! For detail instructions see our demo videos here
What do I need to use the Pacuzzi Silicone Skillet Steamer?
All you need is pan and a lid to use a Pacuzzi!
What size pan do I need?
The current version of Pacuzzi is made to work best in 12 inch non-porous pans. The Pacuzzi may also be used in electric skillets.
How do I use the Bakers Mat?
Check out our video here to see how to use the bakers mat here
How much water does Pacuzzi hold?
Our current version of Pacuzzi holds up to 2 ounces of water.
How long will the Pacuzzi steam?
Holding up to 2 ounces of water, The Pacuzzi can generate between 8-20 minutes of steam depending on your heat settings.
At what temperature should I cook inside my pan?
Since Pacuzzi cooks at microwave speeds using the power of steam, we always recommend using medium to medium-low heat. Cooking on high heat can damage your pans and void most manufacturers' warranties. Avoid high heat to protect your cookware and ensure optimal results.
How much food can I heat with Pacuzzi?
The Pacuzzi® is designed to reheat or cook a single meal or up to two servings directly in your pan.
Safety & Care
How do I clean the Pacuzzi?
Made of 100% Platinum food grade silicone, Pacuzzi is safe to throw into the dishwasher to clean as needed.
Will the Pacuzzi melt?
The Pacuzzi is made from 100% platinum food-grade silicone, offering excellent heat resistance and safe for use up to 500 degrees Fahrenheit. However, to maintain the integrity and warranty of your pans, we recommend cooking only at medium to medium-low heat.
Is the Pacuzzi safe to use with all cookware?
Yes, it is safe to use with all types of cookware, including non-stick surfaces. The silicone material won't scratch or damage your cookware.
Is the Pacuzzi safe for food contact?
Yes, Pacuzzi is made from 100% food grade Platinum Silicone, does not have any fillers, and does not react with food or beverages, or produce any hazardous fumes.
Will Pacuzzi damage my pans?
Pacuzzi will not damage your pans. To protect and preserve the warranty on your pans we suggest always following your pan manufacturers usage instructions.
Troubleshooting
What should I do if my Pacuzzi is defective?
If you believe your Pacuzzi is defective, please contact our customer service team with your purchase details for assistance with a replacement or refund.
Why is my Pacuzzi Leaking?
To ensure your Pacuzzi doesn't leak, start with a clean, non-porous pan. Attach the Pacuzzi firmly by applying pressure inside the pan. The Pacuzzi's suction cup technology is designed to hold water securely inside. If the Pacuzzi doesn't stick properly and you experience leaks, your pan might be warped. Check the bottom of your pan for signs of bowing to see if your pan is damaged.
Suction requires a smooth, clean, flat surface. Make sure your pan is clean.
Other reasons for possible leak include using too high of a heat or placing Pacuzzi too far to the edge of the pan where the pan is no longer a flat surface.
What is the that white residue in my pan?
If you see a white residue inside your pan after cooking with the Pacuzzi®, try using distilled or bottled water. Depending on where you live, hard water can leave traces of calcium inside your pan. This is safe and not harmful, but if you prefer to avoid it, simply use distilled or bottled water instead.